Share Customer Service Charter on FacebookShare Customer Service Charter on TwitterShare Customer Service Charter on LinkedinEmail Customer Service Charter link
Consultation has concluded. Thank you to everyone who took the time to visit the page and read the documents.
At the Ordinary Council Meeting on 28 February 2018 Armidale Regional Council approved the Customer Service Charter for public exhibition from Wednesday 7 March to the close of business Wednesday 4 April 2018.
Council has developed a Customer Service Charter to enhance the organisation’s commitment to excellence in customer service, in every aspect of its staff’s contact with the community.
The charter helps define how Council will respond and undertake activities involving customer relations.
Council is inviting community feedback on the draft charter to ensure the document, and Council’s customer service, meets community needs.
The Customer Service Charter aims to ensure Council places the community and customer at the ‘front of mind’ in everything the organisation does, and is a reminder to staff that strong customer service everyone’s responsibility.
The charter will feed into a Customer Service Strategy currently being developed by Council.
The strategy will outline the key initiatives and actions Council will take to ensure its Customer Service meets customer and community expectations, now and into the future.
At the Ordinary Council Meeting on 28 February 2018 Armidale Regional Council approved the Customer Service Charter for public exhibition from Wednesday 7 March to the close of business Wednesday 4 April 2018.
Council has developed a Customer Service Charter to enhance the organisation’s commitment to excellence in customer service, in every aspect of its staff’s contact with the community.
The charter helps define how Council will respond and undertake activities involving customer relations.
Council is inviting community feedback on the draft charter to ensure the document, and Council’s customer service, meets community needs.
The Customer Service Charter aims to ensure Council places the community and customer at the ‘front of mind’ in everything the organisation does, and is a reminder to staff that strong customer service everyone’s responsibility.
The charter will feed into a Customer Service Strategy currently being developed by Council.
The strategy will outline the key initiatives and actions Council will take to ensure its Customer Service meets customer and community expectations, now and into the future.
Customer Service Charter is currently at this stage
Contributions to this consultation are closed for evaluation and review. The Project team will report back on key outcomes.
Final report
this is an upcoming stage for Customer Service Charter
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
