Draft Debt Management and Hardship Policy

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The Draft Debt Management and Hardship Policy purpose has been prepared in accordance with the Local Government Act 1993:


  • To ensure debts for outstanding rates, annual charges, service usage charges, interest, and sundry debtors owed to Council are recovered in a timely, efficient, and effective manner to finance Council's operations and deliver services and,
  • To provide a formal administrative process to objectively determine and assist those ratepayers who are experiencing genuine financial hardship.

Have Your Say

Armidale Regional Council is seeking community feedback on the Draft Debt Management and Hardship Policy.

Submissions can be addressed to:

The General Manager
Armidale Regional Council
PO Box 75A
Armidale NSW 2350

Submissions may also be lodged:

  • in person at Council's Customer Service Centres:
    • 135 Rusden Street, Armidale
    • 158 Bradley Street, Guyra
  • by email to council@armidale.nsw.gov.au with the subject line: Draft Debt Management and Hardship Policy

Submissions close Monday 9 November 2026.

Please note that submissions may be made publicly available as part of Council reporting processes or in response to applications made under the Government Information (Public Access) Act 2009. Further information regarding Council's privacy and information access obligations is available on request.

The Draft Debt Management and Hardship Policy purpose has been prepared in accordance with the Local Government Act 1993:


  • To ensure debts for outstanding rates, annual charges, service usage charges, interest, and sundry debtors owed to Council are recovered in a timely, efficient, and effective manner to finance Council's operations and deliver services and,
  • To provide a formal administrative process to objectively determine and assist those ratepayers who are experiencing genuine financial hardship.

Have Your Say

Armidale Regional Council is seeking community feedback on the Draft Debt Management and Hardship Policy.

Submissions can be addressed to:

The General Manager
Armidale Regional Council
PO Box 75A
Armidale NSW 2350

Submissions may also be lodged:

  • in person at Council's Customer Service Centres:
    • 135 Rusden Street, Armidale
    • 158 Bradley Street, Guyra
  • by email to council@armidale.nsw.gov.au with the subject line: Draft Debt Management and Hardship Policy

Submissions close Monday 9 November 2026.

Please note that submissions may be made publicly available as part of Council reporting processes or in response to applications made under the Government Information (Public Access) Act 2009. Further information regarding Council's privacy and information access obligations is available on request.

Page published: 13 Oct 2026, 10:53 AM