Exhibition of Draft Reduction of Water Consumption Charges Policy

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Consultation has concluded

Running water from outside tap

Council has prepared a Draft Policy: Reduction of Water Consumption Charges Due to Undetectable Leakage to clarify the process for adjusting water accounts which are irregular because of water leaks. The draft policy includes the provision of financial relief of up to $3,000 for owners who experience significant excess water consumption in circumstances in which:

  • The leak is not the result of fault or negligence on the owner’s behalf
  • The owner has acted quickly to rectify the problem

Council’s Ordinary Meeting on 24 April 2019 resolved to put the draft policy on Public Exhibition for a period of 28 days. The document will be on public exhibition from Wednesday 12 June to Tuesday 9 July 2019.

Residents are invited to make submissions by;

  • mail to Armidale Regional Council, 75A Rusden Street, Armidale 2350,
  • email to council@armidale.nsw.gov.au, or
  • dropped off in person to the Armidale or Guyra Offices.

Submissions will be received for 42 days and will close on Tuesday 23 July 2019 at 5pm. Public submissions will be treated as non-confidential unless the submitter specifically requests confidentiality. Submitters are also allowed to have their submissions treated as non-confidential, except for the name of the submitter, or other identifying material.


Council has prepared a Draft Policy: Reduction of Water Consumption Charges Due to Undetectable Leakage to clarify the process for adjusting water accounts which are irregular because of water leaks. The draft policy includes the provision of financial relief of up to $3,000 for owners who experience significant excess water consumption in circumstances in which:

  • The leak is not the result of fault or negligence on the owner’s behalf
  • The owner has acted quickly to rectify the problem

Council’s Ordinary Meeting on 24 April 2019 resolved to put the draft policy on Public Exhibition for a period of 28 days. The document will be on public exhibition from Wednesday 12 June to Tuesday 9 July 2019.

Residents are invited to make submissions by;

  • mail to Armidale Regional Council, 75A Rusden Street, Armidale 2350,
  • email to council@armidale.nsw.gov.au, or
  • dropped off in person to the Armidale or Guyra Offices.

Submissions will be received for 42 days and will close on Tuesday 23 July 2019 at 5pm. Public submissions will be treated as non-confidential unless the submitter specifically requests confidentiality. Submitters are also allowed to have their submissions treated as non-confidential, except for the name of the submitter, or other identifying material.