Reduction of Water Consumption Charges Due to Undetectable Leakage

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Consultation has concluded

Drop of water into puddle

At the Ordinary Council Meeting held on 26 May 2021, Council resolved to place the Reduction of Water Consumption Charges Due to Undetectable Leakage on public exhibition commencing Friday 28 May 2021 and ending on Monday 28 June 2021.

This policy outlines Council’s responsibilities for managing (on a case by case basis) claims from water customers that their water account is abnormally high due to a leak in their internal pipework that went undetected.

This is an existing policy and the recommended update provides additional good governance for Council.

Submissions are invited and must be addressed to the General Manager, Armidale Regional Council, PO Box 75A, Armidale NSW 2350 or sent by email to council@armidale.nsw.gov.au

Submissions must be received by Council no later than 10pm on Monday 28 June 2021.


Please be aware that if you make a submission, other people may have access to your comments. This may be as a result of a report to a Council meeting or as part of an application under the Government Information (Public Access) Act 2009. Also, under State legislation, any person making a submission on a Draft LEP amendment must also disclose whether they or an ‘associate’ have made a ‘reportable political donation’ or gift to a local Councillor or Council employee within the period commencing two years before any submission is made and ending when the Draft LEP is determined. Further details including disclosure forms are available on request from Council.

At the Ordinary Council Meeting held on 26 May 2021, Council resolved to place the Reduction of Water Consumption Charges Due to Undetectable Leakage on public exhibition commencing Friday 28 May 2021 and ending on Monday 28 June 2021.

This policy outlines Council’s responsibilities for managing (on a case by case basis) claims from water customers that their water account is abnormally high due to a leak in their internal pipework that went undetected.

This is an existing policy and the recommended update provides additional good governance for Council.

Submissions are invited and must be addressed to the General Manager, Armidale Regional Council, PO Box 75A, Armidale NSW 2350 or sent by email to council@armidale.nsw.gov.au

Submissions must be received by Council no later than 10pm on Monday 28 June 2021.


Please be aware that if you make a submission, other people may have access to your comments. This may be as a result of a report to a Council meeting or as part of an application under the Government Information (Public Access) Act 2009. Also, under State legislation, any person making a submission on a Draft LEP amendment must also disclose whether they or an ‘associate’ have made a ‘reportable political donation’ or gift to a local Councillor or Council employee within the period commencing two years before any submission is made and ending when the Draft LEP is determined. Further details including disclosure forms are available on request from Council.