Review of Council's Debt Recovery Policy & Hardship Policy
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THIS CONSULTATION IS NOW CLOSED
A review of Council’s Hardship & Debt Recovery policies has been undertaken as part of the Special Rate Variation application process.
The previous policies were developed in 2021 conjunction with the Community Wellbeing Committee. Only minor changes to these documents have been made. The Debt Recovery Policy provides a framework for the efficient and effective collection of outstanding debts, balanced with a respectful and sensitive approach to ratepayers and other debtors suffering financial hardship. The Hardship Policy establishes an effective, accountable and transparent framework for managing the circumstances under which Council will assess requests for relief due to financial hardship. This policy recognises that ratepayers and other debtors may at times encounter difficulty in the payment of rates, water and other charges.
Council's intention is to offer ratepayers in these situations a suitable payment arrangement.
Hardship can result from a number of factors including but not limited to:
Loss of employment or a change in income
Illness, incapacity, hospitalisation
Family breakdown or a death in the family
Natural disaster
At the ordinary Council Meeting held on Wednesday 26 April 2023 council resolved to place the revised Hardship & Debt Recovery policies on public exhibition for 28 days from Friday 28 April to Thursday 25 May 2023.
Send in a submission: Submissions are invited and must be addressed to the General Manager, Armidale Regional Council, PO Box 75A, Armidale NSW 2350 or sent by email to council@armidale.nsw.gov.au
Submissions close Thursday 25 May 2023
Please be aware that if you make a submission, other people may have access to your comments and your name. This may be as a result of a report to a Council meeting. Reports to Council Meetings are available to the public.
THIS CONSULTATION IS NOW CLOSED
A review of Council’s Hardship & Debt Recovery policies has been undertaken as part of the Special Rate Variation application process.
The previous policies were developed in 2021 conjunction with the Community Wellbeing Committee. Only minor changes to these documents have been made. The Debt Recovery Policy provides a framework for the efficient and effective collection of outstanding debts, balanced with a respectful and sensitive approach to ratepayers and other debtors suffering financial hardship. The Hardship Policy establishes an effective, accountable and transparent framework for managing the circumstances under which Council will assess requests for relief due to financial hardship. This policy recognises that ratepayers and other debtors may at times encounter difficulty in the payment of rates, water and other charges.
Council's intention is to offer ratepayers in these situations a suitable payment arrangement.
Hardship can result from a number of factors including but not limited to:
Loss of employment or a change in income
Illness, incapacity, hospitalisation
Family breakdown or a death in the family
Natural disaster
At the ordinary Council Meeting held on Wednesday 26 April 2023 council resolved to place the revised Hardship & Debt Recovery policies on public exhibition for 28 days from Friday 28 April to Thursday 25 May 2023.
Send in a submission: Submissions are invited and must be addressed to the General Manager, Armidale Regional Council, PO Box 75A, Armidale NSW 2350 or sent by email to council@armidale.nsw.gov.au
Submissions close Thursday 25 May 2023
Please be aware that if you make a submission, other people may have access to your comments and your name. This may be as a result of a report to a Council meeting. Reports to Council Meetings are available to the public.
